Our staff at Washington State Bank continues to take the necessary precautions directed by the Governor’s declaration during the COVID-19 (coronavirus) Pandemic. Due to the continued spread of COVID-19, we are encouraging everyone in our communities to continue to practice social distancing, especially if you are feeling ill. We will continue to provide our customers with service at our drive-thru locations during normal business hours. For the health of our staff and our customers, please remember that our lobbies are closed until further notice. We encourage the use of our Online Banking and Mobile Banking products for your financial needs. Customers may still schedule appointments for essential and time sensitive services by calling that location for arrangements.


Economic Injury Disaster Loans

Small businesses in Iowa are now eligible to apply for an Economic Injury Disaster Loan. These loans are available with interest rates at 3.75% (2.75% for non-profits) over 30 years. Currently, the online application portal is down, but in the meantime, businesses can apply by downloading the application file, and mailing in the completed form. The form can be found on the SBA website, www.sba.gov/disaster and then by clicking on “Apply for Assistance.”  If you had already began the online portal application but were unable to finish it before it went down, it is recommended that you submit a completed application through the same mail-in process as stated above. For questions about the SBA Economic Injury Disaster Loan program applicants can call 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or send an email to: disastercustomerservice@sba.gov.


CARES Act Loans On Their Way

Last week President Trump signed the $2 trillion CARE Act (Coronavirus Aid, Relief, and Economic Security) into law. While it made have been announced that Americans would be seeing the funds from this act rather quickly, the SBA’s Iowa District Office explained that this isn’t an easy process and may take a little time. The Small Business Association explained that many guidelines must be put into place before loans can be made. The agency stated right now there is no real timeline for when these policies and guidelines will be issued. One of the packages, the Paycheck Protection Program, will provide 100% federally guaranteed loans to small businesses. These loans have the possibility of being forgiven if the borrower(s) maintain their payroll during the crisis or restore their payroll following the pandemic. Small businesses and sole proprietorships may apply beginning this Friday, April 3, while independent contractors and self-employed individuals may start applying April 10. Contact your lender for more information.


WSB Looks to Support Local Restaurants During the Pandemic Closures

Washington State Bank is known in our communities for our Cash Mobs held at local businesses each year during the warmer months. These Cash Mobs encourage the residents to shop and dine locally and offers a limited number of coupons called “Cash Mob Bucks” to the attendees as an incentive. Last week WSB announced the introduction of a modified Cash Mob to be held at local restaurants during this difficult time. Rather than dining in like a normal Cash Mob, residents are encouraged to call the restaurant and place a carryout order for that evening. Like other Cash Mobs held, coupons are available at each location in limited numbers as an incentive. WSB also encourages many of employees to participate at these events and makes their announcements on their social media pages. Follow us on Facebook, Instagram, or Twitter to hear where we will be heading next!




At Washington State Bank we have been closely monitoring the current COVID-19 (coronavirus) situation. We are taking the necessary precautions to protect the health and safety of our customers and employees as this is our main priority. Our staff has implemented recommended workplace sanitation procedures and will continue to be as proactive as we can . At this point in time we have made the decision to close all branch lobbies beginning on Thursday, March 19th, 2020. We will continue to operate all drive-thru locations for the time being as well as processing transactions placed in the night drop during their normal business hours. We apologize for the possible longer wait in our drive-thru locations. Any customers needing essential in-branch services are invited to call the bank for an appointment. Please see our list of local phone numbers below and your call will be transferred to the appropriate individual.

/During this time, we encourage our customers to also utilize Online Banking and/or Mobile Banking. Through these products customers can access their account balances, make payments, view transactions, and can deposit checks through eDeposit within Mobile Banking. Our digital chat feature within the app, Conversation, will allow you to connect with a customer service representative during normal business hours.

If you have not enrolled in Online Banking yet, you can begin the process by clicking here. Our Mobile Banking App can be found within your mobile carrier’s app store. For more information on Mobile Banking, click here.
We will continue to work diligently to give our customers the best service we can under these circumstances. Please continue to check our website and social media for updates as the situation evolves. We apologize for any inconvenience this may cause our customers.


Contact Information
Washington: (319) 653-2151
Toll Free: (800)714-2287
Fairfield: (641) 209-9854
Columbus Junction: (319) 728-2436


For more information on COVID-19, please visit the CDC website by clicking here.